Magento - Setup Order Emails


This chapter describes how Magento manages e-mails, how you can edit e-mail content, set e-mails from and to parameters, etc. Magento has built-in functionality called Sales Emails which manages the e-mails sent to customers when the order is processed.

The following steps describe how to set up order e-mails in Magento −

Step (1) − Login to your Magento Admin Panel.

Step (2) − Go to the System menu and click on Configuration option.

Setup Order Emails

Step (3) − On the left side of the navigation bar, go to Sales section and click on the Sales Emails option.

Setup Order Emails

Step (4) − Select the scope under Current Configuration Scope for which you want this configuration to apply.

Setup Order Emails

Step (5) − Under Sales Emails page, expand the Order panel which contains the following settings.

Setup Order Emails
  • Enabled − Set this option to Yes to enable new order confirmation e-mails to be sent.

  • New Order Confirmation Email Sender − Using this field, select the e-mail address which is to be used for sending new order confirmation.

  • New Order Confirmation Template − It selects the template which is to be used for the order confirmation e-mails, sent to the registered customers.

  • New Order Confirmation Template for Guest − It selects the template which is to be used for the order confirmation e-mails, sent to the guest customers.

  • Send Order Email Copy To − It specifies the e-mail address to which copy of the new order confirmation e-mail is sent.

  • Send Order Email Copy Method − You can send copy of the new order confirmation e-mail to the additional e-mail address using BCC or separate e-mail.

Step (6) − After done with the settings, click on the Save Config button to save your changes.


Did you find this article useful?



  • Magento - Product Overview

    Magento Products Products are the items or things that are sold in Magento. Product can be anything that is capable of satisfying the customer’s need...

  • Magento - Setup Categories

    Categories are classes or things which are related, and have some shared characteristics. The following steps describe how to add categories for the p...

  • Magento - Setup Products

    Products are the items or things that are sold in Magento. You can add your products to the store view as per customers’ needs. It includes both physi...

  • Magento - Setup Taxes

    Magento allows to set up different tax classes and tax rates, and bringing them together into tax rules. You can also define product tax classes and a...

  • Magento - Setup Shipping Rates

    In online business, selling of physical products to customers should have flexible and scalable shipping policies. Magento is a friendly system for bu...